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Catalogue or ecommerce website: where the price is formed

A catalogue or ecommerce website is settled by where the price is formed. Read off the product list, the sale can close on screen; set by the condition of one item or by negotiation, the site is there to be found, and the test applies per product rather than per company. The KGM SsangYong Online Store prices every trim and colour pairing separately, so a configuration reaches payment on screen.

Once products are going onto a company website the question splits straight away: catalogue or ecommerce? Most people look for the answer in whether there is a basket button. It sits somewhere else, in where the price is formed. If a product’s price can be read off the list, a bottle size or a trim and colour pairing, the sale can close on screen and your site is an ecommerce site. If the price depends on the condition of one particular item, or is settled in conversation between buyer and seller, the site’s job is not to sell but to put the product in front of the buyer looking for it, and your site is a catalogue. Both answers are written out here, and the test is applied per product rather than per company, because one company can need both.

Where the price is formed

When a price is already written down, a screen can read it and close the sale. When a price comes out of a conversation, a screen cannot hold that conversation, and a basket built there stays empty. That is the whole boundary between a catalogue and an ecommerce site.

Which unit the price belongs on is another article’s subject: modelling product variants works through it, and the single sentence taken from it is that whatever carries its own price and stock is the sellable unit. Our e-commerce service page builds the store on that unit. This page stands one step earlier and asks a coarser question: is there a unit that will sell again and again, or is every item one of a kind?

The site where a catalogue is the right answer

This section is written out in full, because a catalogue is not an ecommerce site with a piece missing. If every item you list is unique, if its price is negotiated afresh according to its condition, and if a buyer and a seller stand on opposite sides of the screen, the site’s job is to bring them together rather than to sell. A checkout added there brings no gain; it is the upkeep of a step nobody will use.

Plastik ve Makina publishes machinery listings, and the sale does not close on the site. The platform stays out of the deal itself; price and terms are talked through between buyer and seller, and payment stays between them as well. The site’s work ends when the listing stands in front of the buyer looking for that machine. Plastik ve Makina has no basket for that reason, and that is not a gap but the test’s own answer.

The KGM SsangYong Showroom Kiosk is the same answer seen from another side. The floor itself limits how many cars a showroom can show; the kiosk puts the entire range on the dealership’s own screen, and a visitor compares the equipment packages without asking anyone. The sale, though, stays with the consultant: there is no basket and no payment on that screen. On this page the kiosk shows something narrow: even a product with a fixed price is presented as a catalogue when the sale closes somewhere other than the screen. Which pre-sale steps can be handed to the customer is measured separately in self-service pre-sale steps.

The site where ecommerce is the right answer

When the price is already written down, the screen can close the sale; that is the whole condition for ecommerce. At Kokudankokuya a scent is listed once, and every bottle size sells as a unit of its own, priced and stocked separately. When a visitor picks a size the price is not discussed, it is read; the basket takes that unit and the sale ends on screen. Kokudankokuya is a store rather than a catalogue for exactly that reason.

At the KGM SsangYong Online Store the breakdown runs deeper and the test is the same. Every trim and colour pairing carries a price, an image and sales terms of its own; as a visitor configures the car the price forms from the choice, and the configuration travels on into payment. Nobody in the online store enters a choice twice, because whatever the price was read from is what checkout receives. The same brand runs a kiosk on the showroom floor and sells on its own site, and the two answers do not contradict each other: on the floor the consultant closes the sale, on the site the screen does.

The site where a ready-made package is the right answer

If your price is read off the product list and that breakdown fits a ready-made package’s product record, the package is the right answer; putting custom software on top of a package that already carries your breakdown means maintaining a codebase you did not need. Custom work comes up only when the breakdown does not fit, and whether it fits is something your catalogue tells you. At Kokudankokuya the same scent sold in several sizes and the standard product model pressed those sizes into a single row; at the KGM SsangYong Online Store the price hung on the pairing of trim and colour. In both cases the reason was the catalogue’s own breakdown, not a general shortcoming of packages.

The table applies the test row by row: where the price is formed, whether the same product sells a second time, where the site’s job ends, what stock means, and how many sellers face the screen. If you land on the catalogue side in every row, what you are building is not a store; how that kind of site gets built is covered on the web development page. If the rows fall on the ecommerce side and the breakdown does not fit a package, the e-commerce page starts there. If your products split between the two sides row by row, that is not a contradiction but two answers given per product, so follow whichever page each product points to.

Side by side

Criterion Price set by the product's own breakdown Price set by the item's condition or by conversation
Where the price is formed The price is written on the product's own breakdown: a bottle size, or a trim and colour pairing, each with a price of its own. The price depends on the condition of one particular item, or it is settled between buyer and seller in conversation.
Can the same product be sold a second time The same combination sells again and again; nothing about the next order is new. On the second-hand side every item is one of a kind: the day it sells, that listing closes and nothing identical replaces it.
Where the site's job ends At payment: the visitor picks or configures, and the sale closes on screen. At being found: the site puts the item in front of the buyer looking for it, and the sale happens elsewhere.
What stock means A count hanging off the breakdown, going down with every order. One item per listing, either still there or sold; there is nothing to count.
How many sellers face the screen One seller: you. Every price on the screen is your price. A buyer and a seller, facing each other; the site brings the two together at the same listing.

Questions this decision raises

  • Could we need both at the same time?

    You could; the test is applied per product and per place of sale, not per company. The same product can sell at a listed price on one channel and only be shown on another. The KGM SsangYong Showroom Kiosk puts the whole range on the shop floor and leaves the sale with the consultant, while the same brand's own site carries a configuration through to payment. List your own channels one by one: on which screen is the price read, and on which is it discussed?

  • Couldn't we start with a ready-made ecommerce package?

    You could, if the breakdown your price hangs on fits the package's product record; then the package is the right answer. Custom work comes up only when the breakdown does not fit, and your catalogue decides that, not us. The KGM SsangYong Online Store hangs its price on the pairing of trim and colour, which no price field on a single product record could hold, so the channel was written for it. Write down what your own price is attached to.

  • Our prices are negotiated every time. Do we still need an ecommerce site?

    You do not; when the price forms in a conversation, a screen cannot hold that conversation and a basket stays empty. Plastik ve Makina publishes machinery listings: the sale does not close on the site, buyer and seller settle the price between themselves, and no payment passes through the platform. If your price is renegotiated for every item according to its condition, you are building a catalogue, and a checkout would be a step nobody uses.

  • Can we start with a catalogue and add checkout later?

    You can, provided the price has been written on the product's breakdown by then. A checkout step reads a price, it does not produce one; where nothing is written, what gets added is an empty button. Kokudankokuya keeps each bottle size as a unit with its own price and stock, which is why the sale closes on screen. Decide early what carries the price and the stock; adding payment later is then only a matter of flow.

  • Isn't a company that builds online stores biased towards the ecommerce answer?

    It would be, if our portfolio did not hold the catalogue next to the store, both written to one test. Plastik ve Makina was given no basket, and we treat that as the job's definition rather than a gap. The KGM SsangYong Showroom Kiosk carries no payment either, because on the showroom floor it is the consultant who closes the sale. Answer the rows with your own product first; if you stay on the catalogue side, we have no checkout to discuss.

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